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Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you. You will discover: * The ancient survival instincts that drive body language * Why the face is the least likely place to gauge a person's true feelings * What thumbs, feet, and eyelids reveal about moods and motives * The most powerful behaviors that reveal our confidence and true sentiments * Simple nonverbals that instantly establish trust * Simple nonverbals that instantly communicate authority Filled with examples from Navarro's professional experience, this definitive book offers a powerful new way to navigate your world... He says that's his best offer. Is it? She says she agrees. Does she? The interview went great—or did it? He said he'd never do it again. But he did.

A NEW YORK TIMES BESTSELLER A WALL STREET JOURNAL BESTSELLER "This book blew my mind. It’s a riveting read, full of instantly actionable advice-not just for high-stakes situations, but also for handling everyday conflicts at work and at home." ―Adam Grant, author of Think Again This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations―whether in the boardroom, in your community, or at home. Life is a series of negotiations, and essential negotiation skills are at the heart of collaboration―whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools for effective persuasion in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of tactical empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or conflict resolution scenario. This book is a masterclass in influencing others, no matter the circumstances. After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the communication skills that matter most when it comes to achieving your goals in both your professional and personal life. Step-by-step, Voss show you how to: * Establish Rapport * Create Trust with Tactical Empathy * Gain the Permission to Persuade * Shape What Is Fair * Calibrate Questions * Transform Conflict into Collaboration * Spot Liars * Create Breakthroughs by Revealing the Unknown Unknowns Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home with proven negotiating strategies.

- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.). - Please check with your carrier to verify compatibility. - When you receive the phone, insert a SIM card from a compatible carrier. Then, turn it on, connect to Wi-Fi, and follow the on screen prompts to activate service. - The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charging cable. - Tested for battery health and guaranteed to have a minimum battery capacity of 80%.

- This device is locked to AT&T only and not compatible with any other carrier. - Tested for battery health and guaranteed to have a minimum battery capacity of 80%. - Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information. - The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable. - Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.

Color: Silver    Service Provider: AT&T    Product grade: Renewed

The foundational and wildly popular go-to resource for the science of influence and persuasion―a renowned international bestseller, with over 5 million copies sold―now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini―New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion―explains the psychology of why people say yes and how to apply these insights on human behavior ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucial aspect of behavioral science surprisingly easy to understand. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science in your own decision-making. You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader―and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles of social psychology, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini’s Principles of Persuasion: * Reciprocation * Commitment and Consistency * Social Proof * Liking * Authority * Scarcity * Unity, the newest principle for this edition Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research―including a three-year field study on what leads people to change―Influence, New and Expanded EPB is a comprehensive guide to using these principles to move others in your direction.

Updated for today’s readers, Dale Carnegie’s timeless bestseller How to Win Friends and Influence People is a classic that has improved and transformed the professional and personal and lives of millions. One of the best-known motivational guides in history, Dale Carnegie’s groundbreaking book has sold tens of millions of copies, been translated into almost every known language, and has helped countless people succeed. Originally published during the depths of the Great Depression—and equally valuable during booming economies or hard times—Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their professional and personal lives. How to Win Friends and Influence People teaches you: -How to communicate effectively -How to make people like you -How to increase your ability to get things done -How to get others to see your side -How to become a more effective leader -How to successfully navigate almost any social situation -And so much more! Achieve your maximum potential with this updated version of a classic—a must-read for the 21st century.

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Color: Burgundy   

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Color: Neon Lime Green

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Color: Heather Purple

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Color: Caribbean Blue

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Color: Sherbet

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Size: 35.24 Ounce (Pack of 5)